1. Information We Collect
We collect personal information that helps us understand you better and curate meaningful experiences. This includes:
- Personal details: name, email address, phone number, and location/city.
- Travel preferences and responses: information shared through our vibe form, trip registration, or any other form we share.
- Payment details: collected and processed securely via trusted third-party payment partners (for example, Razorpay). We do not store card or bank data.
- Communications: messages or feedback sent to us via email, WhatsApp, or social media.
- Website data: browsing activity, cookies, and analytics to help us improve user experience.
2. How We Use Your Information
We use your data to:
- Curate and personalise trip experiences that match your interests and travel vibe.
- Contact you about your booking, upcoming trips, invites, and trip logistics.
- Add you to our WhatsApp community (Tiri Tribe) for trip coordination and community updates, with your consent.
- Send you invitations to upcoming trips we think you will love, only if you have opted in or expressed interest.
- Process payments and manage your reservation securely.
- Improve our services, website experience, and communication quality.
We only use your information for the purpose you shared it with us. No spam. No misuse. No selling your data, ever.
3. Communication and Opting Out
- By filling out our Vibe Form or registering for a trip, you consent to receiving trip-related communication via email and WhatsApp.
- You may be added to the Tiri Tribe WhatsApp community for announcements, invites, and coordination.
- You can opt out of non-essential marketing communication at any time by replying "STOP" on WhatsApp or clicking "Unsubscribe" in any email.
- Operational and booking-related messages (confirmations, payment reminders, trip logistics) cannot be opted out of while your booking is active.
4. Data Protection and Security
- Your information is stored securely and is accessible only to authorised Tiri Tara team members.
- We use trusted third-party services, including Zoho, Google Workspace, and Razorpay, which operate with industry-standard encryption and data security practices.
- We do not sell, rent, or share your personal information with any unrelated third party, ever.
5. Cookies and Website Analytics
- Our website may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to understand visitor behaviour and improve user experience.
- These tools collect general, non-personally-identifiable information about how people interact with our website.
- You can manage or disable cookies through your browser settings at any time.
6. Your Rights
You have the right to:
- Access and request a copy of your personal information held by us.
- Request correction of any inaccurate or outdated data.
- Request deletion of your data from our records.
- Withdraw your consent for marketing communications at any time.
For any privacy-related requests, contact us at withtiritara@gmail.com. We will respond within 5 to 7 business days.
7. Third-Party Services and Links
Our website and communications may contain links to external platforms, including Instagram, payment portals, and booking pages. We are not responsible for the privacy practices of these platforms. Please review their individual privacy policies before sharing personal information.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purpose it was collected for, primarily to manage bookings, communicate about trips, and improve our services. If you would like your data deleted, you can request this at any time by writing to us.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any updates will be posted on this page with a new "Last Updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out:
Email: withtiritara@gmail.com
Phone / WhatsApp: +91 81431 20853
Website: withtiritara.in